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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bryan barrett

November 23, 2025

5  out of  5
rating by bryan barrett
"Good morning Bakersfield. I live in Dexter OR and the Bakersfield State Farm office reached out to me by phone to see if I was interested in finding out about business or vehical insurance. I presently have insurance with another company but I have to say that office in Bakersfield and their enthusiasm, professionalism and work ethic have inspired me to investigate changing my insurance from Dexter OR to Bakersfield. What is going on in Bakersfield? That is a stellar performance. Whatever those guys are doing, other insurance companies might want to find out. A five star rating might not be high enough! Thank you State Farm, Bakersfield office. Sincerely, KRM"
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Brown Skin Beauty

November 21, 2025

5  out of  5
rating by Brown Skin Beauty
"I had to reinstate my policy after having surgery back in February and my policy lapsed due to me being on disability, unable to drive. I called today and Rance got me set up right away. He was very friendly and professional. Everyone at this office has been very pleasant to deal with. They will forever have a customer with me ❤️ I will be sure to recommend them to anyone I know in need of a new policy"
We responded:
"So happy we’re able to get you reinstated and glad to have you back! "
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Tony Greenergy

November 21, 2025

5  out of  5
rating by Tony Greenergy
"Extremely knowledgeable and very helpful. Every person you speak with at this agency knows exactly what is going on. Thank you"
We responded:
"Thank you Tony for your positive feedback. We work hard on your notes internally so anyone on the team can assist, happy to hear it’s noticed! Elizabeth Cardenas, State Farm Agent "
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Sukhbir Singh

November 19, 2025

5  out of  5
rating by Sukhbir Singh
"Amazing guidance from Rance! I was able to cut my costs and save more than I expected. Highly recommend."
We responded:
"Thank you Mr Singh for your five star review, glad Rance was able to save you some money! "
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David Santana

November 14, 2025

5  out of  5
rating by David Santana
"Lacey is a really good agent from state farm overall state farm is a good insurance company recommend it 👌"
We responded:
"Thank you David for your review, we appreciate you acknowledging Lacey. "
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Misty Jeffries

November 14, 2025

5  out of  5
rating by Misty Jeffries
"Elizabeth Cardenas and staff are great to work with. Anytime I need a question answered or an updated declaration page sent to my company I contact Lacey Wells and she is on it. She answers any questions I have. Elizabeth is lucky to have such a good employee with great customer service!! Great job, best of the best."
We responded:
"Thank you for taking the time to leave us a review, Misty. Our State Farm office in Bakersfield would not be possible without policyholders like you!"
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Heather Darden

November 14, 2025

5  out of  5
rating by Heather Darden
"Very responsive. Answers inquires quickly. Helpful staff."
We responded:
"Thank you Heather for your review. We have more team members than most offices so we can handle customer’s needs quickly, we appreciate the acknowledgment. "
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Sheena Jones

November 11, 2025

5  out of  5
rating by Sheena Jones
"I wanted to give Lacey a shout out for helping our family with an auto quote for two vehicles. She was a pleasure to speak with and very informative on the coverage. Highly recommend Elizabeth Cardenas State Farm Insurance agency 👌!"
We responded:
"Thank you Sheena for your review of your auto quote with Lacey! Elizabeth Cardenas, State Farm Agent "
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Andrew Aguilar

November 10, 2025

5  out of  5
rating by Andrew Aguilar
"Ask for Rance! He went above and beyond to help me out and give me the best prices I could afford! Such a great help and very informative, highly recommend! Thanks again Rance !"
We responded:
"Happy to hear Rance over-delivered Andrew! Going above the expected is what our agency is all about and we will be reaching out soon to get you onboarded and show you how our service team will be providing you that same experience. Elizabeth Cardenas, State Farm Agent"
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john p

November 10, 2025

5  out of  5
rating by john p
"Good people to be work with."
We responded:
"Thank you for the review, John"
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Manuel Aguilar

November 10, 2025

5  out of  5
rating by Manuel Aguilar
"Lacey assisted me on going over my auto insurance, and answered all my questions about my insurance. Your guys office is incredible due to the customer service. Thank you again for the assistance Lacey your customer service is outstanding."
We responded:
"Thank you for letting us know what a wonderful job. Lacey is doing with her customer service and that she was able to answer all your questions"
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nana

November 10, 2025

5  out of  5
rating by nana
"Lacey helped answer all my auto insurance questions. She was very patient and helpful."
We responded:
"Thank you for the five star review about my teams, helpfulness"
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Michael Haymond

November 8, 2025

5  out of  5
rating by Michael Haymond
"Elizabeth Cardenas is awesome! She was able to save me some money while making sure my home is properly insured. I look forward to her guidance every year when it's time to renew my homeowners insurance. I highly recommend Elizabeth."
We responded:
"Michael, thank you for your fantastic review! I'm happy to hear that Victoria was able to assist you with your policy review and save you some money while ensuring your home is properly insured. We appreciate your recommendation and are grateful to have Victoria on our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Renay McCracken

November 7, 2025

5  out of  5
rating by Renay McCracken
"Hands down the most efficient and friendly office! Everyone is helpful and goes the extra mile to take care of your insurance questions and needs! Victoria is always available to assist whenever necessary!"
We responded:
"We are so grateful you took a chance on us all those years ago Renay! Thank you for the review."
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Donald Sanchez

November 7, 2025

5  out of  5
rating by Donald Sanchez
"Great service and is very friendly. Bre Parr has been a wonderful rep for every question or issue I had. She was quick to respond and very respectful. Because of their wonderful service I will continue to use them for all my insurance needs."
We responded:
"Your loyalty means so much to me and the team! We love seeing five-stars, Donald! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Wes Campbell

November 7, 2025

5  out of  5
rating by Wes Campbell
"Lacey at the local State Farm office was incredible! Answered all of my questions about my quote with great information and sent me my quotes quickly and efficiently. Also great over the phone!!"
We responded:
"Glad to hear Lacey was efficient and has pleasant phone skills, we are very proud to have her! Appreciate you taking the time to leave a review. Elizabeth Cardenas, State Farm Agent "
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Victoria Ritchie

November 6, 2025

5  out of  5
rating by Victoria Ritchie
"Super friendly staff!"
We responded:
"Thank you, we are SUPER! "
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Llanas Office

November 5, 2025

5  out of  5
rating by Llanas Office
"I love the staff at Elizabeth Cardenas office especially Lacey! She’s always ready with answers to whatever I may need! Keep up the fantastic work!"
We responded:
"Thank you for the 5 star review. We value the relationship we have built with you all over the years! "
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Clarissa Magallon

October 29, 2025

5  out of  5
rating by Clarissa Magallon
"I have gone through state farm for years and they have always been good. They are also very helpful when I need something. Lacey was very nice and helpful when I had questions and needed to make changes."
We responded:
"Thank you Clarissa for your review, we appreciate it! Elizabeth Cardenas, State Farm Agent "
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Kendra Bunn

October 28, 2025

5  out of  5
rating by Kendra Bunn
"I had to go through a total loss for my vehicle and Jennifer was EXTREMELY helpful throughout the process. The corporate office was unhelpful and difficult, but Jennifer and the team at Elizabeth Cardenas was wonderful."
We responded:
"Thank you Kendra for the review of Jennifer and what a good job she is doing helping with claims. We have someone on staff to provide that local, helpful touch come claim time and we are happy that she was able to do that for you. Also we are sorry that corporate claims was difficult, I will provide your feedback to the section manager for hopefully more coaching. Elizabeth Cardenas, State Farm Agent"
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Roman Pinales

October 28, 2025

5  out of  5
rating by Roman Pinales
"Lacey did great . Very helpful and efficient"
We responded:
"Roman, thank you for your review! I'm glad to know that Rance provided fast and efficient service. We appreciate your feedback and look forward to assisting you with any future needs. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Fernando Alcantar

October 28, 2025

5  out of  5
rating by Fernando Alcantar
"Lacey has awesome customer service and is very helpful and informative, and answering any questions I had to the best of her knowledge."
We responded:
"Thank you Fernando for leaving a five star review for Lacey. She really works hard to continue to learn and get better so she can be more helpful for folks like you! Elizabeth Cardenas, State Farm Agent "
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AJ Lenox

October 17, 2025

5  out of  5
rating by AJ Lenox
"Rance State Farm was awesome got me insurance on a super good deal highly recommend"
We responded:
"Thanks AJ! Appreciate the review! "
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Joe La Rosa

October 13, 2025

5  out of  5
rating by Joe La Rosa
"Great experience. Very helpful and professional. Jennifer was polite and very knowledgeable"
We responded:
"So happy to hear you had a great experience with Jennifer. She has worked hard the last couple of years to grow her knowledge and we are sure blessed to have her! Elizabeth Cardenas, State Farm Agent "
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wolf lake

October 13, 2025

5  out of  5
rating by wolf lake
"Jennifer, with Elizabeth Gardena's State Farm Insurance Group is very responsive and just exceptionally great to work with, on any and all of my insurance needs. Top tier in my opinion, Thank you Jennifer for always being so helpful and thank you to the rest of the group for always remaining dedicated and responsive as well."
We responded:
"“Top Tier” that’s what we like to hear! Thanks Wolf for the great review, we appreciate you taking the time to acknowledge Jennifer. Elizabeth Cardenas, State Farm Agent"