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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Huish

March 24, 2025

5  out of  5
rating by Adam Huish
"Very helpful and easy to deal with Rance Brown was a great person to deal with thanks"
We responded:
"Thanks Adam for your five star review. We here at the Cardenas Agency think Rance is a pretty great person too! "
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Gerardo Covarrubias

March 20, 2025

4  out of  5
rating by Gerardo Covarrubias
"Office Staff Professional, Responsive and Helpful. I have no complaint's. Everytime I need something they answer and reply. The Increases pretty much monthly even bi weekly on the rates on my trucks really put me off. I own 12 Vehicles and the other carriers I have don’t seem to have these jumps."
We responded:
"Thanks Gerardo for speaking so highly of the team. We appreciate your loyalty as a customer! Elizabeth Cardenas, State Farm Agent "
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Angel Baez

March 20, 2025

5  out of  5
rating by Angel Baez
"Lacey was very helpful and explained every question very clearly and took the time to check and double check everything quote very professional I recommend a raise. Thank you for always helping out…"
We responded:
"Thanks for the five star review Angel. I am grateful to have team members like Lacey who are willing to stay late to help out our customers. She will be grateful for your review "
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joel dominguez

March 19, 2025

5  out of  5
rating by joel dominguez
"They were very helpful and made the process very easy and convenient"
We responded:
"Thanks Joel for the five star review. Glad we could make insurance easy! Elizabeth Cardenas, State farm Agent"
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Johanna Coronado

March 14, 2025

5  out of  5
rating by Johanna Coronado
"Great insurance group! Rance and Lacey have been very helpful with all my needs. I feel comfortable calling and asking about anything. The whole office has been patient with me!"
We responded:
"Thanks Johanna for giving both Rance and Lacey a shout out, they both work hard to be helpful! Elizabeth Cardenas, State Farm Agent "
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Aliyah Battle

March 5, 2025

5  out of  5
rating by Aliyah Battle
"Rance was great and provided great information."
We responded:
"So glad Rance was able to educate you Aliyah, if you ever need anything more our customer care team will be happy to assist! Elizabeth Cardenas, State Farm Agent "
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Raymond Ferenci

February 28, 2025

5  out of  5
rating by Raymond Ferenci
"The Bakersfield office was incredible. Jennifer did a great job with helping me with my claim. I couldn't be happier well done everybody."
We responded:
"Thanks for the five star review about your claims experience with my office Raymond. Jennifer has been with me for 2.5 years and her main focus is to make sure our customers have a positive claims experience. Happy to see she did that for you, and continue to utilize her as a resource on your claim, she’s the best! Elizabeth Cardenas, State Farm agent "
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Kelly Pacheco

February 27, 2025

5  out of  5
rating by Kelly Pacheco
"Elizabeth (Liz) was so helpful and sweet . She took the time to explained to us insurance lingo we didn’t understand . She was patient and helped us get the coverage that was best for us . She is a rock star !"
We responded:
"Thank you so much for confirming what we already know: that Liz is a sweet and helpful rockstar! We work hard to educate ourselves so we are able to explain insurance in a way that connects with each person. Your kind review made her day, thank you for trusting us! She will be reaching out again soon to get you connected with our customer car team. Elizabeth Cardenas"
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Joselin Garcia

February 26, 2025

5  out of  5
rating by Joselin Garcia
"Decided to switch companies from All state to state farm, by far way more benefits and a better prices. We payed so much for All State just to find out we didn't have roadside assistance which is insane to us. We are happy we got helped by Rance we recommend anyone reading this review to definitely make the switch and to be help by Rance, he was very polite and helpful. Will forsure recommend him for future services with friends and family."
We responded:
"Being stranded on the road only to find out you don’t have roadside coverage is no fun, so I am glad that Rance was able to get that added to your plan with us. He definitely would appreciate any recommendations to him in the future. Thanks for joining the agency! Elizabeth Cardenas, State Farm Agent "
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Nancy Fuller

February 25, 2025

5  out of  5
rating by Nancy Fuller
"RANCE helped our family so much. He is a blessing."
We responded:
"Thank you Nancy for your five star review of the service you received from Rance. We will be reaching out in the next few weeks to get you onboarded with our customer care team. Elizabeth Cardenas, State Farm Agent "
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Adam Lorenzen

February 25, 2025

5  out of  5
rating by Adam Lorenzen
"Lacey was very helpful, pleasant and professional. She took care of my policy changes quickly and kept me informed along the way. Great experience"
We responded:
"Lacey is a detailed communicator so I am happy to hear you appreciated being checked in with along the way of processing your changes. Adam, we are grateful for your business and thank you for the five star review! Elizabeth Cardenas, State Farm Agent "
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Kris Deweese

February 13, 2025

5  out of  5
rating by Kris Deweese
"Rance had helped me out, answered all my questions and then some."
We responded:
"Thank you, Kris, for sharing your experience! I'm glad to hear that Rance was able to assist you and provide thorough answers to your questions. We appreciate your feedback and are here to help with any future needs you may have!"
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Diane Fingerson

January 28, 2025

5  out of  5
rating by Diane Fingerson
"Bre and Lacey were both excellent in their knowledge and answered all my questions thoroughly. They were very professional and helpful, patient and very respectful. I was able to understand everything I asked about. Thank you."
We responded:
"Thank you, Diane, for sharing your experience! I'm happy to hear that Bre and Lacey were able to assist you with their knowledge and professionalism. It's wonderful that they helped you understand everything you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Jesseca Aguilar

January 25, 2025

5  out of  5
rating by Jesseca Aguilar
"Rance was excellent he explained everything clearly and made sure I was a happy customer my experience was wonderful"
We responded:
"Thank you, Jesseca, for sharing your wonderful experience! I'm glad Rance was able to provide clear explanations and ensure your satisfaction. Our team is dedicated to making every interaction positive and informative. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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luis oscar martinez

January 24, 2025

5  out of  5
rating by luis oscar martinez
"I've been a customer for years, and the customer service has always been top-notch. However, my recent interaction with Lacey Wells was truly exceptional. She was knowledgeable, friendly, and went out of her way to ensure I was satisfied. Thank you for consistently delivering amazing service!"
We responded:
"Thank you, Luis, for your continued support and for sharing your experience! I'm delighted to hear that Lacey provided you with exceptional service. Her dedication to ensuring satisfaction truly reflects our commitment to putting people first. And today is her birthday, so I’m sure your great review made her day! If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Juan Rivera

January 23, 2025

5  out of  5
rating by Juan Rivera
"Liz was very Helpful and very professional one of the best! Very professional!"
We responded:
"Juan, thank you for the positive review & shout out for Liz. We appreciate you!"
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Jasmine Arnold

January 21, 2025

5  out of  5
rating by Jasmine Arnold
"Rance was very professional, very proficient and got my needs met the same day. I was very pleased with my agent #team State Farm."
We responded:
"Jasmine, I'm so glad you had a positive experience with our office! It's wonderful to know that your needs were met promptly and professionally. We appreciate your support and are here for any future assistance you might need. Thank you for being part of #teamStateFarm! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Irma Reynaga

January 20, 2025

5  out of  5
rating by Irma Reynaga
"Rance was beyond helpful and answered every question I had even if I felt dumb asking. Highly recommend this team"
We responded:
"Thank you, Irma, for your wonderful feedback! I'm delighted to hear that Rance was able to assist you so effectively and answer all your questions. Our team is dedicated to providing the best support possible, and it's great to know we're hitting the mark. If you need anything else, don't hesitate to reach out. We're here to help!"
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Robert Barraza

January 13, 2025

5  out of  5
rating by Robert Barraza
"Excellent service, Bre was very helpful answering all my questions."
We responded:
"Thank you, Robert! I'm glad to know that Bre was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out. We're here to help-we have 24 hour help line in addition to our staff! Elizabeth Cardenas, State Farm Agent"
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Samantha Vargas

January 8, 2025

5  out of  5
rating by Samantha Vargas
"Great customer service! Thank you to Rance for Helping us choose the right plan for us. Very Polite Professional and welcoming. He gave us all the information we needed to make an inform decision and pick the right plan for us.Best experience I’ve had picking insurance. Thank You Again."
We responded:
"Thank you, Samantha, for your wonderful feedback! I'm so happy to hear that Rance was able to assist you in selecting the perfect plan. His professionalism and welcoming nature truly make a difference. It's fantastic to know you had such a positive experience with us. If you have any more questions or need further assistance, feel free to reach out anytime."
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ADA3680

January 3, 2025

5  out of  5
rating by ADA3680
"A very friendly person that made all transactions hassle-free and easy."
We responded:
"I'm happy to know that you found the transactions hassle-free and easy! It's wonderful to hear that you felt welcomed and supported. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback!"
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iker flores

December 16, 2024

5  out of  5
rating by iker flores
"It was good my experience with lacey and his coworker rance because they explained me very clearly everything about my insurance policy with great actitud."
We responded:
"Thank you, Iker, for sharing your experience with Lacey and Rance! I'm glad they could provide clear explanations about your insurance policy with such a positive attitude. Our team is committed to making sure you feel informed and supported. If you have any more questions or need assistance in the future, please do not hesitate to reach out. Lacey and the customer care team is your account managers moving forward. Elizabeth Cardenas, State Farm Agent"
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Ashley Flores

December 13, 2024

5  out of  5
rating by Ashley Flores
"Very easy and I appreciated the clear communication via text since I was too busy to call in. Rance provided all the information necessary and easy to work with! Skip the back and forth with brokers and sign up with them you won’t regret it 😊"
We responded:
"Thanks Ashley for your great review! Don’t forget to download the State Farm app for even more ease. Elizabeth Cardenas, State Farm Agent "
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Amy Hartnett Hampton

December 3, 2024

5  out of  5
rating by Amy Hartnett Hampton
"Lacey is fantastic! She is so knowledgeable and made the whole experience easy."
We responded:
"Amy, thank you for your wonderful review! We're glad to hear that Lacey's expertise made your experience smooth and enjoyable. We appreciate your feedback and are here for any future needs you may have. She smiled big when I shared it with her! Elizabeth Cardenas, State Farm Agent "
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Charles kapitza

November 19, 2024

5  out of  5
rating by Charles kapitza
"Rance was very professional and pleasant to deal with. He handled my request very quickly."
We responded:
"Charles, we are thrilled to hear that Rance provided you with professional and prompt service. We appreciate your kind words and are grateful for the opportunity to assist you. Our team is dedicated to ensuring our customers receive top-notch service. Thank you for choosing us for your insurance needs! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"