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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Barraza

January 10, 2025

5  out of  5
rating by Robert Barraza
"Excellent service, Bre was very helpful answering all my questions."
We responded:
"Thank you, Robert! I'm glad to know that Bre was able to assist you effectively. Our team is dedicated to providing excellent service, and it's wonderful to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out. We're here to help-we have 24 hour help line in addition to our staff! Elizabeth Cardenas, State Farm Agent"
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Samantha Vargas

January 8, 2025

5  out of  5
rating by Samantha Vargas
"Great customer service! Thank you to Rance for Helping us choose the right plan for us. Very Polite Professional and welcoming. He gave us all the information we needed to make an inform decision and pick the right plan for us.Best experience I’ve had picking insurance. Thank You Again."
We responded:
"Thank you, Samantha, for your wonderful feedback! I'm so happy to hear that Rance was able to assist you in selecting the perfect plan. His professionalism and welcoming nature truly make a difference. It's fantastic to know you had such a positive experience with us. If you have any more questions or need further assistance, feel free to reach out anytime."
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ADA3680

January 3, 2025

5  out of  5
rating by ADA3680
"A very friendly person that made all transactions hassle-free and easy."
We responded:
"I'm happy to know that you found the transactions hassle-free and easy! It's wonderful to hear that you felt welcomed and supported. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback!"
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iker flores

December 16, 2024

5  out of  5
rating by iker flores
"It was good my experience with lacey and his coworker rance because they explained me very clearly everything about my insurance policy with great actitud."
We responded:
"Thank you, Iker, for sharing your experience with Lacey and Rance! I'm glad they could provide clear explanations about your insurance policy with such a positive attitude. Our team is committed to making sure you feel informed and supported. If you have any more questions or need assistance in the future, please do not hesitate to reach out. Lacey and the customer care team is your account managers moving forward. Elizabeth Cardenas, State Farm Agent"
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Ashley Flores

December 13, 2024

5  out of  5
rating by Ashley Flores
"Very easy and I appreciated the clear communication via text since I was too busy to call in. Rance provided all the information necessary and easy to work with! Skip the back and forth with brokers and sign up with them you won’t regret it 😊"
We responded:
"Thanks Ashley for your great review! Don’t forget to download the State Farm app for even more ease. Elizabeth Cardenas, State Farm Agent "
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Amy Hartnett Hampton

December 3, 2024

5  out of  5
rating by Amy Hartnett Hampton
"Lacey is fantastic! She is so knowledgeable and made the whole experience easy."
We responded:
"Amy, thank you for your wonderful review! We're glad to hear that Lacey's expertise made your experience smooth and enjoyable. We appreciate your feedback and are here for any future needs you may have. She smiled big when I shared it with her! Elizabeth Cardenas, State Farm Agent "
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Charles kapitza

November 19, 2024

5  out of  5
rating by Charles kapitza
"Rance was very professional and pleasant to deal with. He handled my request very quickly."
We responded:
"Charles, we are thrilled to hear that Rance provided you with professional and prompt service. We appreciate your kind words and are grateful for the opportunity to assist you. Our team is dedicated to ensuring our customers receive top-notch service. Thank you for choosing us for your insurance needs! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Carina Gomez

November 16, 2024

5  out of  5
rating by Carina Gomez
"I had an excellent experience working with Liz! She was professional, knowledgeable, and took the time to understand my needs. She clearly explained all my options, answered my questions, and made the process of choosing the right insurance plan straightforward and stress-free. I appreciated the honesty and transparency."
We responded:
"Carina, thank you for sharing your positive experience! I'm glad we could assist you in finding the right insurance plan. It's wonderful to know that you found the process straightforward and stress-free. Your appreciation for the honesty and transparency means a lot and is something Liz works hard to demonstrate. If you have any further questions or need assistance in the future, feel free to reach out. Our team will be contacting you to onboard you soon! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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William Oats

November 15, 2024

5  out of  5
rating by William Oats
"I appreciate Rance helping me with my insurance process. Very good and professional agent to work with!"
We responded:
"William, thank you for your kind words! I'm glad to hear that Rance was able to assist you professionally with your insurance process. We appreciate your feedback and are always here to help with any future needs. Love your Google logo! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Michael Haymond

November 14, 2024

5  out of  5
rating by Michael Haymond
"Victoria Ritchie is awesome! She volunteered to review my policy after I had questions about the price increase. She was able to save me some money while making sure my home is properly insured. I highly recommend Victoria."
We responded:
"Michael, thank you for your fantastic review! I'm happy to hear that Victoria was able to assist you with your policy review and save you some money while ensuring your home is properly insured. We appreciate your recommendation and are grateful to have Victoria on our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Melissa Sandoval

November 8, 2024

5  out of  5
rating by Melissa Sandoval
"Victoria was incredibly helpful throughout the entire process. She not only addressed all of my needs but also provided excellent advice and secured the best possible deal for me. Her professionalism and expertise truly made a difference, and I couldn’t be more satisfied with the experience!"
We responded:
"Melissa, thank you for sharing your experience! I'm glad to hear that Victoria was able to assist you so effectively. Her professionalism and expertise are truly valuable to our team. It's wonderful that she could provide you with excellent advice and secure a great deal. We're grateful for your kind words and look forward to assisting you with any future needs. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Bryan Moses

November 7, 2024

5  out of  5
rating by Bryan Moses
"Very Helpful!"
We responded:
"Bryan, thank you for your positive feedback! I'm glad you found our service helpful. If you need any further assistance, don't hesitate to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Lena Gonzalez

November 2, 2024

5  out of  5
rating by Lena Gonzalez
"Rance was super helpful in directing me into the best deal to insure my new car !!"
We responded:
"Lena, thank you for your wonderful review! I'm glad Rance could assist you in finding the best deal for your new car insurance. We appreciate your trust in our team and are always here for any future needs. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Vro

October 28, 2024

4  out of  5
rating by Vro
"Rance brown helped me out, stress reliever really simple and easy give that man a raise."
We responded:
"Thanks for sharing your experience, Vro! I'm glad Rance made the process simple and stress-free for you. We appreciate your feedback and will certainly acknowledge his great work. If you need any further assistance, feel free to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Casey Gonzalez

October 25, 2024

5  out of  5
rating by Casey Gonzalez
"Statefarm agent Rance Brown helped me get life insurance policies and made the entire process simple. He was very professional and friendly during the phone call. Appreciated."
We responded:
"Casey, thank you for your wonderful review! I'm glad to hear that Rance made the process of getting life insurance policies simple and was both professional and friendly during your call. We appreciate your feedback and are here for any future needs or questions you might have. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Javier Argueta

October 16, 2024

5  out of  5
rating by Javier Argueta
"thank you for helping me find the best option for my insurance, excellent service victoria👍"
We responded:
"Hi Javier, thank you for your kind words and for choosing our agency to assist you with finding the best insurance option. We are delighted to hear that Lacey Wells provided you with excellent service. It is our goal to ensure that our clients receive top-notch assistance and we are thrilled that you had a positive experience with us. If you have any further insurance needs or questions, feel free to reach out. Thank you again for your feedback! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Andres Blass

October 11, 2024

5  out of  5
rating by Andres Blass
"Had a great experience with Lacey. She is knowledgeable and courteous. She is a great agent!"
We responded:
"We love seeing reviews like this, Andres! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jose Vaca

October 10, 2024

5  out of  5
rating by Jose Vaca
"Had a great experience Rance went above and beyond to make sure I got the best rate overall would recommend to everyone to reach out to him for all your insurance needs"
We responded:
"Thank you, Jose, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Rance always puts our customers first."
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quinn cagle

October 9, 2024

5  out of  5
rating by quinn cagle
"Elizebeth Cardenas was very helpful in our meeting she took the time to answer all of my questions and thoroughly go through my policy! She truly is one of the best agents you can work with. I never dread my insurance when I know Elizabeth and her team are helping me out!"
We responded:
"Quinn, thank you so much for your kind words! I'm glad we could help answer all your questions and go through your policy thoroughly. It's wonderful to know that you feel confident with our team assisting you. If you ever need anything else, don't hesitate to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Susan Miller

October 4, 2024

5  out of  5
rating by Susan Miller
"Lacie is a fantastic agent. So helpful and knowledgeable!"
We responded:
"Susan, thank you! We appreciate you taking the time to leave a shout out for Rance. Please don't hesitate to reach out if you need anything."
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Markanthony Santoyo

October 2, 2024

5  out of  5
rating by Markanthony Santoyo
"Lacey was very helpful and was able to assist with my vehicle policies"
We responded:
"Thank you, Markanthony, for your wonderful review! I'm glad to hear that Lacey was able to assist you with your vehicle policies. We appreciate your feedback and are always here to help with any future needs. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Rules Uribe

October 2, 2024

5  out of  5
rating by Rules Uribe
"Todo espacian todo bien gracais por su servicio"
We responded:
"Gracias, Rules. Estoy muy contenta de que hayas tenido una experiencia positiva con nuestro servicio. Tu satisfacción es muy importante para nosotros. Si necesitas algo más en el futuro, no dudes en contactarnos. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Amie Duff

September 29, 2024

5  out of  5
rating by Amie Duff
"From the moment I got on the phone with Rance he made me feel at ease, answering any and all of my questions. He went over different options with me and explained everything in detail. Very professional and friendly. This was such a positive experience. Rance is what others should strive for, he was very professional, friendly, knowledgeable and had patience. Will definitely be referring people his way. Thank you for all the time and work you put in."
We responded:
"Amie, thank you for sharing your experience! I'm glad Rance was able to make you feel at ease and provide detailed explanations of your options. His professionalism, friendliness, and patience are qualities we value highly in our team. We appreciate your referrals and are always here to assist with any future needs, referrals show Rance he is appreciated! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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DayJah Jones

September 27, 2024

5  out of  5
rating by DayJah Jones
"Lacy was wonderful. She helped me with everything I needed to get help with. She was kind and helpful. Thank you."
We responded:
"Thank you, DayJah, for your wonderful review! I'm happy to hear that Lacey was able to assist you with everything you needed. Your kind words about her helpfulness and kindness mean a lot to us. If you ever need further assistance, don't hesitate to reach out! - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Jamal Westbrook

September 24, 2024

5  out of  5
rating by Jamal Westbrook
"I was recommended to State Farm by multiple people due to the quality of their customer service alone, and I just wanted to say Elizabeth Medina didn’t disappoint in the slightest. Was very friendly, extremely helpful, and had me taken care of promptly. Looking forward to my new policy with State Farm."
We responded:
"Jamal, thank you for sharing your experience! I'm glad Elizabeth was able to provide the friendly and helpful service you were looking for. We're happy to have you with us and look forward to assisting you with your new policy. If you have any questions or need further assistance, don't hesitate to reach out. - Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"