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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Remy LeVine

May 4, 2025

5  out of  5
rating by Remy LeVine
"I have been working with State Farm and specifically this office for over 10 years now. They have assisted me with all kinds of insurance plans and I currently have 5 with them now. The team is very responsive and always able to get me what i need in a short period of time. This is a great team for anyone looking for excellent insurance and an even better support system to go along with it. I want to personally thank Bre Parr who has been my account manager for the bulk of my time with this office. She is excellent at what she does and I look forward to working with her for years to come."
We responded:
"Thank you for the wonderful review, Remy! Crystal is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Biviana Quintana

May 3, 2025

5  out of  5
rating by Biviana Quintana
"Rance Brown did an absolutely amazing job helping me with my insurance needs. He was professional, knowledgeable, and incredibly patient, taking the time to explain every detail and ensure I felt confident in my choices. His responsiveness and dedication made the entire process smooth and stress-free. It’s clear he genuinely cares about his clients and goes above and beyond to provide exceptional service. I highly recommend Rance to anyone looking for a trustworthy and reliable State Farm agent."
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luis chavez

April 30, 2025

5  out of  5
rating by luis chavez
"Rance Brown amazing customer service and Answered all my questions"
We responded:
"Glad he was able to answer all your questions Luis! Elizabeth Cardenas, State Farm Agent "
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Traci Holmes

April 30, 2025

5  out of  5
rating by Traci Holmes
"I would highly recommend this State Farm office! Rance is always there to help with any questions or changes. He listens to what you need and explains what all of your options are so you get the policy you need. I couldn't ask for a better agent."
We responded:
"Thank you, Traci, for the amazing review! Our team works hard to provide a great insurance experience in Bakersfield and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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timothy holmes

April 30, 2025

5  out of  5
rating by timothy holmes
"Rance brown is a grate insurance sals me he help me out my car insurance"
We responded:
"Glad you were able to get help with your car insurance Timothy, our customer service team will provide you that same great experience! Elizabeth Cardenas, State Farm Agent "
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xQ Mars

April 30, 2025

5  out of  5
rating by xQ Mars
"Just switched to state farm not to long again and i got to say rance is the man! helped me out so much and anytime I have any questions he’s got me!"
We responded:
"Rance has got your back for sure! As does the rest of our awesome team, thanks for coming on board! Elizabeth Cardenas, State Farm agent "
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Holly Huish

April 30, 2025

5  out of  5
rating by Holly Huish
"Rance Brown"
We responded:
"Rance is great! "
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Juan Aranda

April 30, 2025

5  out of  5
rating by Juan Aranda
"Rance was generous and friendly and very very helpful and explains details have a lot to offer thank you very much"
We responded:
"Appreciate the five star review Juan, it helps Rance to hear what a great job he is doing explaining the details. And helps me as the agent to know he is going above and beyond! Elizabeth Cardenas, State Farm agent "
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A B

April 29, 2025

5  out of  5
rating by A B
"Victoria, Is amazing. Been doing business with her for years. Very knowledgeable and helpful."
We responded:
"Thank you for your loyalty and kind words! We are thrilled to have provided you with amazing service over the years. We truly appreciate your continued support and look forward to serving you for many more years to come! Elizabeth Cardenas - State Farm Insurance Agent, Bakersfield, CA"
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Gloria Fuentes

April 25, 2025

5  out of  5
rating by Gloria Fuentes
"Liz was great. I’ve never had such a pain free experience with my current insurance company as I’ve had with State Farm today. Thank you Liz for being professional yet kind!"
We responded:
"Gloria, thank you for your glowing review of Liz. We look forward to serving you! Elizabeth Cardenas, State Farm agent "
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Quentin Kates

April 13, 2025

5  out of  5
rating by Quentin Kates
"Very professional, friendly, very helpful! made it very easy to start my policy! definately made me feel welcome! i highly reccomend this stste farm agency!"
We responded:
"Thank you Quentin for your recommendation. Friendly yet professional is what we strive for! Elizabeth Cardenas, State Farm Agent "
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Danielle Alcala

April 11, 2025

5  out of  5
rating by Danielle Alcala
"Elizabeth’s office has been so convienent since I switched my auto over to them. Setting my policy up was a very thorough process, they are easy to get a hold of which I had trouble with from my last agent and Jennifer was so helpful with a recent claim. Thank you!"
We responded:
"Danielle, I really appreciate you letting me know that Jennifer was helpful at claim time, having a dedicated claim liaison isn’t something we have to do, but we find that it is very helpful for our customers if/when that time comes. We look forward to continuing to serve you! Elizabeth Cardenas , State Farm agent "
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Melisa Gonzalez

April 11, 2025

5  out of  5
rating by Melisa Gonzalez
"Muy buen servicio de Victoria!"
We responded:
"Gracias Melisa! "
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Vannessa Gonzalez

April 3, 2025

5  out of  5
rating by Vannessa Gonzalez
"Liz was anazing and had the best personality and did a very good job helping me with the best coverage and plan for my vehicle."
We responded:
"Thank you so much Vanessa for giving Liz a shout out for giving you the best plan. She will be so grateful for your feedback. Our customer care team will be reaching out soon to schedule your onboarding appointment! Elizabeth Cardenas, State Farm Agent "
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Adam Huish

March 24, 2025

5  out of  5
rating by Adam Huish
"Very helpful and easy to deal with Rance Brown was a great person to deal with thanks"
We responded:
"Thanks Adam for your five star review. We here at the Cardenas Agency think Rance is a pretty great person too! "
Profile photo of Gerardo Covarrubias

Gerardo Covarrubias

March 20, 2025

4  out of  5
rating by Gerardo Covarrubias
"Office Staff Professional, Responsive and Helpful. I have no complaint's. Everytime I need something they answer and reply. The Increases pretty much monthly even bi weekly on the rates on my trucks really put me off. I own 12 Vehicles and the other carriers I have don’t seem to have these jumps."
We responded:
"Thanks Gerardo for speaking so highly of the team. We appreciate your loyalty as a customer! Elizabeth Cardenas, State Farm Agent "
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Angel Baez

March 20, 2025

5  out of  5
rating by Angel Baez
"Lacey was very helpful and explained every question very clearly and took the time to check and double check everything quote very professional I recommend a raise. Thank you for always helping out…"
We responded:
"Thanks for the five star review Angel. I am grateful to have team members like Lacey who are willing to stay late to help out our customers. She will be grateful for your review "
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joel dominguez

March 19, 2025

5  out of  5
rating by joel dominguez
"They were very helpful and made the process very easy and convenient"
We responded:
"Thanks Joel for the five star review. Glad we could make insurance easy! Elizabeth Cardenas, State farm Agent"
Profile photo of Johanna Coronado

Johanna Coronado

March 14, 2025

5  out of  5
rating by Johanna Coronado
"Great insurance group! Rance and Lacey have been very helpful with all my needs. I feel comfortable calling and asking about anything. The whole office has been patient with me!"
We responded:
"Thanks Johanna for giving both Rance and Lacey a shout out, they both work hard to be helpful! Elizabeth Cardenas, State Farm Agent "
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Aliyah Battle

March 5, 2025

5  out of  5
rating by Aliyah Battle
"Rance was great and provided great information."
We responded:
"So glad Rance was able to educate you Aliyah, if you ever need anything more our customer care team will be happy to assist! Elizabeth Cardenas, State Farm Agent "
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Raymond Ferenci

February 28, 2025

5  out of  5
rating by Raymond Ferenci
"The Bakersfield office was incredible. Jennifer did a great job with helping me with my claim. I couldn't be happier well done everybody."
We responded:
"Thanks for the five star review about your claims experience with my office Raymond. Jennifer has been with me for 2.5 years and her main focus is to make sure our customers have a positive claims experience. Happy to see she did that for you, and continue to utilize her as a resource on your claim, she’s the best! Elizabeth Cardenas, State Farm agent "
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Kelly Pacheco

February 27, 2025

5  out of  5
rating by Kelly Pacheco
"Elizabeth (Liz) was so helpful and sweet . She took the time to explained to us insurance lingo we didn’t understand . She was patient and helped us get the coverage that was best for us . She is a rock star !"
We responded:
"Thank you so much for confirming what we already know: that Liz is a sweet and helpful rockstar! We work hard to educate ourselves so we are able to explain insurance in a way that connects with each person. Your kind review made her day, thank you for trusting us! She will be reaching out again soon to get you connected with our customer car team. Elizabeth Cardenas"
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Joselin Garcia

February 26, 2025

5  out of  5
rating by Joselin Garcia
"Decided to switch companies from All state to state farm, by far way more benefits and a better prices. We payed so much for All State just to find out we didn't have roadside assistance which is insane to us. We are happy we got helped by Rance we recommend anyone reading this review to definitely make the switch and to be help by Rance, he was very polite and helpful. Will forsure recommend him for future services with friends and family."
We responded:
"Being stranded on the road only to find out you don’t have roadside coverage is no fun, so I am glad that Rance was able to get that added to your plan with us. He definitely would appreciate any recommendations to him in the future. Thanks for joining the agency! Elizabeth Cardenas, State Farm Agent "
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Nancy Fuller

February 25, 2025

5  out of  5
rating by Nancy Fuller
"RANCE helped our family so much. He is a blessing."
We responded:
"Thank you Nancy for your five star review of the service you received from Rance. We will be reaching out in the next few weeks to get you onboarded with our customer care team. Elizabeth Cardenas, State Farm Agent "
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Adam Lorenzen

February 25, 2025

5  out of  5
rating by Adam Lorenzen
"Lacey was very helpful, pleasant and professional. She took care of my policy changes quickly and kept me informed along the way. Great experience"
We responded:
"Lacey is a detailed communicator so I am happy to hear you appreciated being checked in with along the way of processing your changes. Adam, we are grateful for your business and thank you for the five star review! Elizabeth Cardenas, State Farm Agent "